Voice is the heart of how we connect.

It's personal, it's immediate, it's now.

But in the old contact center world, voice got a bad rap. Wait times, queues, IVRs in loops.

All that’s changed. Voice innovation now powers endless possibilities.

Voice is back. It’s a new world for customer experience. That's because now, voice is not just the domain of people. Machines are now able to understand our intent, semantics and sentiment, to translate or transcribe what we say and reply using the spoken word.

But while the possibilities are magical, they bely the complexity in getting these new applications right. This new world requires new tools to deliver success and measure ongoing performance.

So we decided to create them.

OUR MISSION

Our mission is to put ‘people experience’ at the heart of cloud communications.

It’s about better connection.

And we are doing this by building the world's first experience management platform for voice applications.

OUR PEOPLE

John Mitchem

Co-founder & CTO

With a background in enterprise service management and voice network engineering, John has led complex contact centres and large scale telephony transformation into CPaaS, UCaaS and CCaaS solutions.
Manoj Perera

Principal Engineer

A full stack developer & architect with 15+ years in leading software teams, Manoj's career has seen him lead product development across a range of CPaaS and cloud based messaging applications.
Romilly Blackburn

Co-founder & CEO

With 15+ years experience in voice and messaging SaaS, Romilly is co-founder of Whispir(ASX:WSP) and was it's COO. Recently he was CPO & CMO of Smooch.io (Acq:Zendesk). His background is in enterprise omnichannel, SMS, voice and chat software.
Andy Scott

Co-founder & COO

Andy has a 20+ year history in providing voice and collaboration services into global banks, utilities and enterprises. His experiences in building and operating contact centre, voice and collaboration services have driven a strong Service Management ethos.
Guy Granger

VP, Business Development

Guy has spent 15+ years in solution architecture and technical sales for telephony and mobile focussed enterprise SaaS products. He can't shake his software engineering background and his love for tinkering in all things software.
Joey Lee

Full Stack Engineer

Joey's a passionate software developer who loves programming to solve problems and build great things. She is a regular open source contributor and currently loves going deep in Golang, Node and Kotlin.