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Our new release 'Diva' - Paint the picture you want to see with Operata Canvas Read Our Post

CX

Thoughts and discussions on Customer Experience

16 articles in CX

Just shipped! Operata for Amazon Connect

We are excited to announce the launch of Operata for Amazon Connect. Now GA.

Operata SaaS products launch on new AWS Marketplace for ANZ.

Today, we are pleased to announce that Operata SaaS products are available on the AWS Marketplace

Supporting the fight against COVID-19

On behalf of everyone at Operata, we want to share our deep appreciation for all those fighting so hard against this outbreak all over the world.

Whitepaper: Total Economic Benefit of Operata

Contact centers around the world are undergoing a wave of modernization, enabled by the use of cloud platforms and emerging voice technologies.

Operata teams with AWS as Select Technology Partner

Coming together through APN sees Operata and AWS deepen our alliance.

CSAT is directly related to voice quality - Telstra Case Study

Driving increased CSAT through better audio quality.

"First impressions count" - Insurance Case Study

A top insurer has a mission to 'reinvent Customer Service' for both their Customers and internal staff, Amazon Connect was chosen as part of this transformation journey.

Our new release 'Diva' - introducing the flexible data canvas for mission-critical CCaa...

Fully customizable templated visualization, reporting for deep data driven insights.

See Operata in action.

Lock in some time with a Product Specialist.

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