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Product
New Operata releases, updates and product musings.
9 articles in Product
Predicting voice quality using data network statistics was fit for purpose back in the days where the network environment was in your control.
We've launched our all new Operata Data Exchange for Amazon Eventbridge!
Announcing our all new, free 14 Day rapid adoption program.
Operata have launched our all new Assurance toolkit - end-to-end CX Baseline, CX Heartbeat and Performance Testing.
Operata have launched our all new Agent Experience Monitoring and Chrome extension, that unlocks Operata superpowers for salesforce.com, Zendesk, ServiceNow and more.
We are excited to announce the launch of Operata for Amazon Connect. Now GA.
On behalf of everyone at Operata, we want to share our deep appreciation for all those fighting so hard against this outbreak all over the world.
Contact centers around the world are undergoing a wave of modernization, enabled by the use of cloud platforms and emerging voice technologies.